Dolo House is a Sacramento-based landscape design studio. We respect your privacy and are committed to being transparent about how we handle the limited information we collect when you visit our website or reach out to work with us.

 

Information we collect

​

We collect information in two ways: what you give us directly, and what's gathered automatically when you browse our site.

Information you provide:

​

• Name, email address, and phone number submitted through a contact or inquiry form

• Project details, photos, or site information you share with us for design purposes

• Any correspondence via email or other communication channels

 

Information collected automatically:

​

• Browser type, device type, and operating system

• Pages visited, time spent on pages, and referring URLs

• General geographic location (city/region level) via IP address

• Cookies and similar tracking technologies (see Section 5)

 

How we use your information

 

We use the information we collect only for legitimate business purposes:

​

• Responding to inquiries and providing landscape design services

• Preparing proposals, project documentation, and client communications

• Improving our website and understanding how visitors engage with our content

• Sending occasional project updates or design-related communications (with your consent)

• Complying with legal obligations where applicable

 

We do not sell, rent, or trade your personal information to third parties.

 

How we share your information

 

We may share limited information with trusted service providers who help us operate our business, including:

​

• Website hosting and analytics platforms (e.g., Google Analytics)

• Email and scheduling tools we use to manage client communications

• Licensed contractors or consultants involved in your project, with your knowledge

 

These parties are only given access to the information needed to perform their services and are not permitted to use it for other purposes.

 

Data retention

 

We retain client project information for as long as reasonably necessary to fulfill the purposes described in this policy, or as required by applicable law. Inquiry data from contacts who do not become clients is typically deleted within 12 months. You may request deletion of your information at any time (see Section 7).

 

Cookies

 

Our website may use cookies — small text files stored in your browser — to understand how visitors use the site. These are typically analytics cookies (such as Google Analytics) that help us measure traffic and improve content. They do not identify you personally.

You can control or disable cookies through your browser settings at any time. Disabling cookies will not affect your ability to view our site or contact us.

 

Third-party links

 

Our website may contain links to external sites such as Instagram, Houzz, or other platforms. This privacy policy applies only to our website. We are not responsible for the privacy practices of third-party sites and encourage you to review their policies independently.

 

Your rights

​

You have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your information

• Opt out of marketing communications at any time

 

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us using the information below.

 

Children's privacy

 

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from minors.

 

Changes to this policy

 

We may update this privacy policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

​

Questions or requests?

Reach out to us at any time:

Dolo House · Sacramento, California
hello@dolohouse.com

​